082 463 2945 info@dreamstream.co.za

Please read this Privacy Policy carefully to understand how Dreamstream.co.za, its subsidiary and affiliate corporations, successors, and assigns (collectively referred to as “Dream Stream”) use and protect the information you provide. This privacy policy (the “Privacy Policy”) applies to this World Wide Web site and any variations or successors to this website (www.dreamstream.co.za, the “Dream Stream Site”), any Dream Sream computer software downloadable or otherwise available from the Dream Stream Site (“Dream Stream Software”) and any Dream Stream services purchased or otherwise made available from the Dream Stream Site (“Dream Stream Services” and “Dream Stream Video Services). This Privacy Policy “Privacy Policy”) applies to all Users (“Users”) of the Dream Stream site.

1. WHAT INFORMATION DREAM STREAM COLLECTS FROM YOU

Dream Stream may collect two (2) types of information about you: Personal and Non-Personal.

1.1 Personal Information

Personal Information refers to information that lets Dream Stream know the specifics of who you are and which may be used to identify, contact or locate you (e.g. name, mailing address, telephone number and e-mail address). Dream Stream may collect Personal Information when you use the Dream Stream site including, without limitation, setting up account information, filling out surveys, corresponding with Dream Stream, or otherwise volunteering information about yourself.

1.2 Non-Personal Information

Non-Personal Information refers to information that, by itself, does not identify you as a specific individual (e.g. demographic information or website visitations). Dream Stream may collect Non-Personal Information through any of the methods discussed above as well as automatically through use of industry standard technologies described further below.

2. HOW DREAM STREAM COLLECTS YOUR INFORMATION

The Personal Information practices set forth apply to all Dream Stream’s customers worldwide.

2.1. Registration

Prior to using one or more of the Dream Stream Services, Dream Stream may require certain Personal Information and Non-Personal Information to create an individual account (“Account”) or to enable features or functionality of the Dream Stream Services. Failure to provide all required information required by Dream Stream may prevent access to any or all Dream Stream Services, and failure to maintain accurate information may result in suspension or termination of access to any or all Dream Stream Services..

2.2 Information Collected Through Technology

While you are able to visit the Dream Stream Site and remain anonymous, Dream Stream or its third party service providers may still collect Non-Personal Information about your use of the Dream Stream Services (e.g. your Internet browser, operating system, IP address, connection speed, and the domain name of your Internet service provider). Such information may be gathered by the following methods:

(a) Cookies. Cookies, including local shared objects, are small pieces of information that are stored by your browser on your computer’s hard drive which work by assigning to your computer a unique number that has no meaning outside of the Dream Stream Site. Cookies do not generally contain any Personal Information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the Dream Stream Services unavailable to you.

(b) IP Address. You may visit many areas of the Dream Stream Site anonymously without the need to become a registered User. Even in such cases, Dream Stream may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin Services with an Internet services provider. Each time you access the Dream Stream Site and each time you request one of Dream Stream’s pages, the server logs your IP address.

(c) Web Beacons. Web beacons are small pieces of data that are embedded in web pages and e-mails. Dream Stream may use these technical methods in HTML e-mails that Dream Stream sends to Users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that constitutes Personal Information.

(d) Tracking Content Usage. If you use the Dream Stream Services and you post audio visual materials including, without limitation, text, logos, artwork, graphics, pictures, advertisements, sound and other related intellectual property contained in such materials (collectively, “Content”) to your website or to a third party website, Dream Stream tracks and captures Non-Personal Information associated with User accounts and the use of Content.

3. HOW DREAM STREAM USES YOUR INFORMATION

3.1 System Administration

Dream Stream may use Non-Personal Information for the purposes of system administration, assisting in diagnosing problems with Dream Stream servers, monitoring Dream Stream’s system performance and traffic on the Dream Stream Services and to gather broad demographic information about Dream Stream customers.

3.2 Personalization

Dream Stream uses Cookies and IP Addresses to track features such as delivering Content specific to your interests and informing you of new, relevant services or certain third party offerings.

3.3 Notices to Registered Users

If you have registered for an Account, Dream Stream may use your Personal Information to send e-mails regarding your registration, including confirmation to verify the accuracy of any information you have provided, and instructions on how to post Content. Dream Stream may also send you e-mails to verify your identity or to notify you if Dream Stream believes your use of Dream Stream Services violates any applicable agreement for the use of the Dream Stream Services.

3.4 Advertising

Dream Stream may use Non-Personal Information to assist in optimizing the delivery of advertisements to viewers of your Content.

3.5 Promotional E-mails

Dream Stream may use your Personal Information to send you e-mails periodically listing promotions or events relating to the Dream Stream Services or from Dream Stream’s marketing partners or sponsors. You have the choice to opt-out of receiving such promotional e-mails by sending an e-mail to support@dreamstream.co.za /or following the instructions in such correspondence. Once Dream Stream has processed your opt-out request, Dream Stream will not send you promotional e-mails unless you opt back in to receiving such communications.

3.6 Contact Information

If you contact Dream Stream by telephone, e-mail or letter, Dream Stream may keep a record of your contact information and correspondence. If you report a problem with the Dream Stream Services, Dream Stream may collect this information in a file specific to you. You may contact Dream Stream at support@dreamstream.co.za to request the removal of this information from Dream Stream’s database.

4. HOW TO ACCESS AND CHANGE YOUR PERSONAL INFORMATION

Upon request, Dream Stream shall allow Users to update or correct Personal Information previously submitted, but only to the extent such activities will not compromise privacy or security interests. Additionally, upon request, Dream Stream shall delete Personal Information from the database where such information is stored; however, it may be impossible to entirely delete a User’s entry without some residual information being retained due to the manner in which data backups are maintained. Requests to delete Personal Information shall be submitted to support@dreamstream.co.za.

5. DISCLOSURE OF INFORMATION TO THIRD PARTIES

Dream Stream does not sell, trade or rent Personal Information collected through the Dream Stream Services to any third party. Notwithstanding the foregoing, Dream Stream shall: (1) fully cooperate with law enforcement agencies; and (2) may be required to disclose Personal Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation.

6. SAFEGUARDING YOUR PERSONAL INFORMATION

6.1 Security Measures

Dream Stream takes appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of Personal Information. These include, but are not limited to, internal reviews of: (a) Dream Stream’s data collection; (b) storage and processing practices; (c) electronic security measures; and (d) physical security measures to guard against unauthorized access to systems where Dream Stream stores Personal Information. All Dream Stream employees, contractors and agents who access Personal Information are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution or unauthorized use or disclosure of Personal Information.

6.2 Third-Party Links

The Dream Stream Services may contain links to third parties who may collect Personal Information and Non-Personal Information directly from you. Additionally, Dream Stream may use third parties to provide components of the Dream Stream Services. In either case, such third parties may have separate privacy policies and data collection practices, independent of Dream Stream. Dream Stream: (a) has no responsibility or liability for these independent policies or actions; (b) is not responsible for the privacy practices or the content of such websites; and (c) does not make any warranties or representations about the contents, products or services offered on such websites or the security of any information you provide to them.

7. CHANGES TO DREAM STREAM’S PRIVACY POLICY

Dream Stream continually strives to implement new technologies and processes to better protect you, your privacy and your use of the Dream Stream Services. As a result, changes to this Privacy Policy may be made by Dream Stream from time to time. In no event will these changes result in the degradation of any of the security measures designed to protect you from unauthorized disclosure, as such measures are described in this Privacy Policy.

8. SPECIAL NOTE REGARDING CHILDREN UNDER 13 YEARS OF AGE

Use of the Dream Stream Services is not intended for minors under the age of 18 (“Minors”). Minors are not authorized by Dream Stream to use the Dream Stream Services, even if Minors set up an Account or accept the terms of any agreement for Dream Stream Services. Parents or guardians may authorize Minors between the ages of 13 and 17 to use the Dream Stream Services provided they assume all responsibility and legal liability for the conduct of such Minor including, without limitation, monitoring the Minor’s access and use of the Dream Stream Services. Dream Stream does not intentionally collect nor maintain any personally identifiable information from Minors. If you discover your Minor child has submitted his/her information to Dream Stream, you may request to have such information deleted from Dream Stream’s database by sending an e-mail request to support@dreamstream.co.za together with the e-mail address that was submitted by the Minor. Upon receiving the request, Dream Stream shall delete such information within twenty (20) business days. If Dream Stream learns that a Minor is using the Dream Stream Services, Dream Stream will require verified parental or guardian consent, in accordance with the Children’s Online Privacy Protection Act of 1998 (“COPPA”).

9. CONTACT DREAMSTREAM

If you have any questions about this Privacy Policy please contact Dream Stream by sending a letter or e-mail to: Dream Stream info@streamstream.co.za

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